Updated Back Office Navigation

5th January, 2018

A new year calls for a new look, and to celebrate that we’ll be releasing our updated back office navigation this month.

With all the same great features that you currently enjoy, but a more modern and intuitive format we’re confident that it’s going to be a huge improvement to how you use the system!

Before it goes live we wanted to give you a quick preview of the new layout and styling. We’re still in the process of finalising some elements so we won’t promise that some of the navigation ordering won’t change, but the overall feel will stay in line with what you see here.

The Look

We’re updating the grouping and appearance of the main menu and we’re moving toward a seamless responsive layout. The individual menu items will each have their own icon to provide a more user friendly and streamlined feel where you can quickly find what you’re looking for.

The Order

Over time the DigiTickets navigation has exploded in size and functionality, leading to a feature rich but somewhat cluttered display.

We’re taking our navigation refresh as an opportunity to tidy that up, moving features into more coherent groupings, and where necessary updating heading titles to be more relevant.

As a result of this you’ll now find Events, Categories, Tickets, Memberships, and Products all in one place under the new ‘Inventory’ heading rather than scattered around the list. This means that creating new tickets or events will be more intuitive, with each stage of the setup following on seamlessly from the previous one.

All of the handy features which impact the price of an item have been grouped into their own section under ‘Pricing’ too, and Automatic Emails, Custom Fields, Up-Sells, and Purchase Notifications have all moved under the new ‘Marketing’ heading. Again, this should make the Back Office easier to navigate at a glance, while maintaining the existing functionality.

The Changes

As part of our tidy up the Company heading and Branch selector (for those of you who have multiple branches) are moving from the top right to the ‘My account’ section in the bottom left. In there you’ll be able to change your selected branch and update your password. This will help to keep the main page clutter-free, so that you can focus on what’s important to you, while still being able to access it whenever necessary.

The Feel

Overall the key change though will be the look and feel of the site – we’re moving away from a purely functional display, toward a far more user friendly Back Office. Menu items have relevant icons which light up on hover and the section bar will move to show which section you’re viewing. Small things, true, but together with the new look and order they’re helping to make the back office a more interesting site to interact with, to bring it in line with the existing functionality we already provide.

The updated navigation is just the start and over the next year we’ll be releasing new features as well as re-building and upgrading existing functionality with the same look and feel.  This is a huge task and changing the Back Office in one go would not only confuse users it would also take our entire team away from building great new features; for this reason we’re taking it in smaller chunks but we’ll keep you updated as we release these throughout the year.

We’re very excited about the new look and can’t wait to share the finished version with you - if you’ve got any questions about it please give us a call on 01392 826980, or drop an email to support@digitickets.co.uk, and we’ll be happy to help.