Before 2020, you'd have struggled to find many attractions that were actively attempting to limit their ticket sales; in fact, quite the opposite! Typically, the aim of the game is to sell as many tickets as you can. In 2020, however, one of our most common requests was to help with a plethora of different ways to limit capacity – some of which were exceptionally creative. The Adventure Wonderland Team were looking to launch their Santa Show, whilst carefully limiting ticket sales, to allow them to provide a great experience for their customers that was still as safe as possible.
Based in the Happydrome Theatre, the Adventure Wonderland team had been busy installing Reindeer Stables, in which they could socially distance nine families, seating a maximum of six per group. As you might expect this required detailed logistical planning and the ability to limit ticket sales for each session was absolutely key. With the Elf and Safety Team on standby it was up to the DigiTickets Onboarding Team to create their new site, making it customer-friendly and intuitive while working within their requirements.