We know how difficult it is to manage ticket availability across online booking systems, in-person sales, and online ticketing marketplaces and resellers. Allocating limited numbers of tickets to different marketplaces in order to avoid overselling is frustrating; it limits your sales potential and often results in unsold tickets. And yet, selling your full capacity through more than one outlet requires unsustainable levels of admin work, constantly jumping between systems to keep track of how many tickets have been sold and inevitably leading to overbookings and refunds.
ExperienceBank was built to resolve those problems. A Channel Management System, it acts as a central hub, allowing you to manage your ticket availability and pricing across a wide range of different marketplaces. No more overbookings. No more limitations. Just increased ticket distribution and reduced admin time.
DigiTickets has introduced ExperienceBank so that our clients can benefit from this functionality. With the new module you’re able to pull your tickets and capacities through to ExperienceBank where they’ll be managed in real-time; you’ll be able to negotiate deals with any marketplaces you want to sell through and then connect to them via ExperienceBank to sell tickets without worrying about overselling.
This means that each time an order is placed the capacity will be checked against your DigiTickets account, and the order will only be confirmed if there is sufficient space remaining. Redemptions are also easy; marketplace orders will display in your DigiTickets account alongside tickets bought through other channels, allowing you to scan and redeem customer tickets on arrival regardless of where they were sold.